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Buying Glasses Online

Buying Online at Raie Eyewear: A Guide to Getting New Glasses Without Leaving Your Couch

Is it time to get new glasses?  Learning how to buy glasses online at Raie Eyewear is easy. From finding the frames that will make you look like a total boss to entering the key details for your prescription, our guide will hold your hand through every step (metaphorically speaking, of course).

STEP 1: Choose Your Frames (and Try Not to Have a Fashion Crisis)

Choosing your frames just got a whole lot easier (and more fun) with our virtual try-on feature. Simply click the "Virtual Try On" button and follow the prompts to see how the selected frame will look on your gorgeous face. It's like having a tiny virtual mirror, right on your screen! Our Virtual Try On tool works best on iPhone X or newer iPhone models, so if you're still rocking an older phone, you might have to use your imagination (or just squint really hard).

STEP 2: Enter Your Prescription and Measurements (Because Guessing Is Not an Option)

To buy glasses online, you'll need a copy of your prescription. If you don't know your prescription or if it has expired (because let's face it, we all forget to update these things), you can book an appointment online with one of our awesome optometrists.

You'll also need to measure your pupillary distance, which sounds like something out of a sci-fi movie, but we promise it's not that scary. We've got a handy guide to help you measure it, so you don't end up with glasses that make you look like a cyclops.

When buying glasses online, it's crucial to have your current glasses measurements on hand. Knowing the measurements of your existing glasses will help you find the perfect fit for your next pair. Just take a look at the temple arm of your current eyeglasses or sunglasses to find the right figures. It's like a little treasure hunt, but instead of gold, you're looking for numbers!

Keep in mind that only single vision near or distance glasses can be purchased online. If you need multifocal glasses (because you're a multitasking pro), please contact your local Raie Eyewear store, and they'll hook you up.

We also sell non-prescription clear lenses, so if you just want to look smart without actually improving your vision, simply select "Non-prescription" when buying glasses or sunglasses. Just remember, you can't claim non-prescription glasses using your optical extras on your health fund (because that would be like trying to claim a burger as a health expense).

STEP 3: Choose Your Lenses 

Next, select the lens options and treatments to enhance your glasses. It's like giving your glasses superpowers! Whether you want anti-glare coating, UV protection, or the ability to see through walls (okay, we don't actually offer that last one), we've got you covered.

STEP 4: Checkout (and Try Not to Buy Everything Else in Your Cart)

Once you're happy with your order, proceed to payment. Your glasses will be made to order and delivered for free, because we believe that good vision shouldn't come with a shipping fee. Orders usually take up to 10 working days to be delivered, so you'll have plenty of time to practice your new glasses pose in the mirror.

When your new glasses arrive, they'll be ready to be slipped on and enjoyed (and maybe even Instagrammed, if you're feeling fancy). If for any reason you're not happy with your glasses, you can return them to us. No worries, no fuss, and no judgment if you just didn't like how they looked with your favorite outfit.

If you're a health fund member, you can claim your purchase via your health fund's claims process once you've completed the purchase. Don't worry, we've got a whole guide on using your health fund, so you don't have to decipher any confusing insurance jargon.

STEP 5: Aftercare (Because We Care About Your Face)

At Raie Eyewear, we're proud of the quality of our frames and lenses. All our products are manufactured to exacting international standards, which is just a fancy way of saying they're really, really good. If within 1 year of purchase your glasses have any defects relating to material or production faults, we'll repair or replace them with a like-for-like pair. That's our way of saying "oops, our bad!"

Each of our prescription products is custom-made just for you (because you're special like that), and we tailor our experience to help you find the perfect pair. With that in mind, all custom prescription products are final sale. But don't worry, if you have any concerns about your lenses within 30 days of purchase, we'll remake them for you faster than you can say "blurry vision."

We're so confident in our high-quality multifocal lenses that we offer a 30-day customer satisfaction guarantee. If you're not completely happy with your lenses within 30 days of collection, we'll remake them for you, no questions asked (okay, maybe a few questions, but we promise they won't be too personal).

And because we want you to look good and feel great for as long as possible, you can always come into one of our stores to have your frames adjusted or professionally cleaned. This service is complimentary for the life of your glasses, because we're nice like that.

So there you have it, folks! Buying glasses online at Raie Eyewear is easy, fun, and maybe even a little bit hilarious (if we do say so ourselves). With our virtual try-on feature, easy prescription entry, and wide selection of frames and lenses, you'll be seeing clearly and looking amazing in no time. So what are you waiting for? Get shopping, and don't forget to laugh at our jokes along the way!